Public safety dispatching is a challenging job. We are looking for professionals to fill these positions and we're willing to train the right people. And we pay a hiring bonus!
|Pre-Interview Questionnaire||6 Months|
|Oral Interview/Background Orientation||6 Months|
|Background Investigation||1 Year|
Learn the codes, techniques, and procedures in dispatching emergency units, operating radio, telephone, Call Director, telecommunications device for the deaf equipment, multi-channel recorders, playback machines, alarm systems, CAD systems, and teleprocessing equipment; accomplish tasks in a controlled and competent manner while working in a stressful environment; follow oral and written directions quickly and accurately; establish and maintain effective working relationships with other employees, law enforcement, fire, medical and other personnel, and the public; complete assigned tasks with accuracy and speed.
The CritiCall examination is a computerized, automated test designed to measure primary knowledge and critical thinking skills, and abilities necessary for success in a complex dispatching environment. You will wear a headset and the test will simulate a call center atmosphere. The exam is roughly 2 hours long and consists of fifteen (15) multiple components.
Sufficient skill in typing to complete 5549 net KPH (Keystrokes Per Hour).
Able to work in a fast paced, high call volume environment answering emergency and non emergency calls from the general public in a sedentary setting.
|18 years of age at time of application|
|Eligible to work in U.S.|
|U.S. high school diploma or G.E.D., or equivalent|
|Oral & written communications skills|